Atlas Passport Desk Mexican passport guidance in clear steps

Mexican passport advisory platform

Your passport process, redesigned as a guided workflow.

Understand 2026 requirements, run a personalized simulator, avoid common rejection points, and get support from chatbot plus human advisory channels.

2026-ready Content refreshed for current procedural flow
5-7 days Typical timeline in major cities
Chat + tools AI placeholders with official reference links

What you can do right now

  • Check requirements by scenario
  • Generate a personalized PDF checklist
  • Estimate process timing by city
  • Open AI chatbot for quick questions

Client note

"I renewed without back-and-forth visits because the checklist and timing estimator were clear from day one."

Carla M., Monterrey

Overview

The same process content, arranged as a planning board

Instead of long paragraphs, this page groups actions into diagnosis, preparation, and execution so users can move faster with fewer errors.

Reliable inputs

Structured guidance aligned with official SRE and consular channels.

Document readiness

Checklists and templates reduce appointment-day surprises.

Assisted support

Chatbot placeholders with quick prompts and escalation paths.

Process lane

  1. 1Choose your pathway
  2. 2Run the simulator
  3. 3Download your custom guide
  4. 4Book using official links

Procedure pathways

Choose your case and unfold key requirements

Each card expands inline to show core items before you enter the simulator.

First-time issuance

Adults + minors

For applicants obtaining their Mexican passport for the first time.

  • Birth certificate
  • Valid identification
  • Payment receipt and appointment

Renewal

Before expiration

For active or recently expired passport holders needing continuity.

  • Previous passport
  • Valid ID when applicable
  • Payment and confirmed appointment

Lost or stolen

Urgent flow

Emergency route for domestic and international loss scenarios.

  • Police report
  • Identity support documents
  • Consular contact if abroad

Issued abroad

Consular channel

For Mexican citizens completing procedures outside Mexico.

  • Consulate appointment
  • Identity and status documents
  • Consular payment process

Data correction

Special case

For name, surname, photo, or legal data updates.

  • Legal support document
  • Current ID
  • Correction request + payment

Interactive simulator

Build your personalized procedure sheet

Complete four steps and export a PDF with your selected conditions.

1Case
2Profile
3Docs
4Guide

Procedure selection

Applicant profile

Are you a minor?

Document status

Do you have an apostilled birth certificate?

Generated summary

Review and download your personalized procedural guide.

    Offices and timing tools

    Map, timing estimator, and official booking links

    Use this block to decide where to process, how long it may take, and which official channel to trust for appointments.

    Sample points: CDMX, Guadalajara, Monterrey, and Tijuana.

    How long could it take?

    Select city and procedure to display estimated timing.

    Estimates only. Verify final timing with your selected office.

    Downloads, chatbot, and updates

    Support resources grouped in one control panel

    Guides, chatbot, newsletter, and mobile app access organized in a single section.

    Download center

    AI advisory chatbot

    Hello, I am your virtual advisor. What do you need for your passport process?
    Try a quick prompt or move to WhatsApp support.

    Live updates

    2026 requirements refresh

    Checklist updates and quality controls for first-time and correction procedures.

    Fraud prevention guide

    How to detect unofficial payment channels and fake appointment offers.

    Mobile app preview

    Offline simulator, reminder system, and downloaded guides in your phone workspace.

    App QR

    Value differentiators

    Voice support, reminders, and channel comparison

    Optional features for a higher-assistance prototype experience.

    Voice answer demo

    Hear procedural guidance using browser speech synthesis.

    Expiry reminder

    Set a date and receive a reminder suggestion 3 months earlier.

    Online vs in-person

    Compare convenience, control, and support level before deciding.

    • Online: faster prep and digital tracking
    • In-person: direct clarification at desk

    FAQ

    High-frequency questions answered clearly

    Accordion format designed for quick scanning and immediate action.

    Generally no. Most airlines and border authorities require a valid passport. Confirm destination-specific rules before traveling.

    Check whether apostille applies to your exact case. If required, complete apostille before booking to avoid delays.

    Cost depends on validity period and possible discounts. Use official channels for final payment reference.

    File a local report and contact the nearest Mexican consulate to begin replacement procedure.

    Ready to start?

    Run the simulator first, then complete documents and booking on official channels.

    Start now
    WhatsApp Advisor